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Guest Information & Policies

Guest Information & Policies


Here you can find practical information about staying at Ani Plaza Hotel, including arrival and departure times, reservations, cancellation conditions, payment methods, parking, pets and other guest services.

Hotel suite seating area

Arrival & Departure


Check-in

14:00

Check-out

12:00

Self check-in is not available. Guests complete the standard check-in process with the hotel team upon arrival.

Made-up hotel bed

Reservations & Cancellation


A valid bank card is required to guarantee your reservation.

Reservations may be cancelled free of charge up to 48 hours before arrival.

Cancellations within 48 hours of arrival, as well as no-shows, are charged one night's room rate.

Breakfast buffet

Rates & What's Included


Buffet breakfast (included in the room rate)
07:30 – 10:30 daily
Ani Restaurant à la carte
Until 22:00
Indoor swimming pool access
Sauna access
Fitness Center access
Free Wi-Fi
Complimentary

Additional charges apply to spa treatments, bar purchases, lunch and dinner, and other separately priced services.

Payment Methods

Ani Plaza Hotel accepts the following payment methods.

Card payment at the hotel
Bank transfer
Cash
AMD only, up to 300,000
Card on site
Visa, Mastercard, Amex, MIR
Online
Card payment

During Your Stay

Parking

Complimentary private parking is available on site. Please notify the hotel in advance if you require a parking space.

Travelling with Pets

Pets are welcome at Ani Plaza Hotel for an additional fee.

Luggage Storage

Complimentary luggage storage is available subject to available storage space and may be provided until the guest's departure from the hotel. Please ask reception about availability.

Valuables

Safes are available in guest rooms. Secure safekeeping is also available at reception on request.

Internet

Complimentary Wi-Fi is available throughout Ani Plaza Hotel. Wi-Fi is also available in Ani Plaza Hotel's meeting and event spaces.

Elevators

The hotel is served by three guest elevators.

Room Types & Inventory

Ani Grand Yerevan offers 261 rooms and suites across 9 categories.

Room typeQuantity
Single Room76
Double Room5
Ani Grand Twin Room67
Ani King18
Ani Twin27
Ani Grand Junior Suite37
Panorama Suite14
Ani Grand Family Suite16
Status Suite1
Total261
Twin room

Hotel Classification

Ani Grand Yerevan is officially classified as a four-star hotel by the Tourism Committee of the Ministry of Economy of the Republic of Armenia.

Hotel lobby

Property type

Hotel

Classification

Four-star hotel
View Four-Star Certification
Hotel café

Within the hotel

On-Site Partner Services


Selected services within Ani Grand Yerevan are provided by independent on-site partners.

Fitness Center

Spa

Café

Beauty Salon

Currency Exchange

Souvenir Shops

Car Rental

Availability, opening hours, terms and charges may vary by service.

Guest room

Complaints & Guest Feedback

If you have a complaint regarding hotel services, please contact Ani Grand Yerevan first so that our team has the opportunity to review and respond to your concern.

Guest room with desk

Guest Relations

Need directions, local information or help during your stay? Our Guest Relations team is available at reception to assist with practical questions, including directions, local recommendations, ticket information and other guest requests.

Hotel room seating area

Terms & Conditions

The hotel's Terms and Conditions set out the conditions applicable to reservations and use of hotel services.

View Terms & Conditions

Contact Ani Grand Yerevan